Communication can only occur between two persons.
A. True
B. False

Communication can be expressed through words (verbal), actions (non-verbal), or both at the same time.
A. True
B. False

Communication is a dynamic process.
A. True
B. False

Communication is always a two-way process.
A. True
B. False

Communication is effective when sender and receiver develop mutual understanding of the subject.
A. True
B. False

Communication is goal-oriented. Unless the receiver and sender know the purpose they intend to achieve through communication, it has little practical utility.
A. True
B. False

Communication flows in all the direction in every organization. It may flow horizontally between persons occupying similar grade in different departments.
A. True
B. False

The primary purpose of communication is to influence human behaviour. It is a means of creating interpersonal relations.
A. True
B. False

Communication is an intercourse by words, letters, symbols or messages; and is a way that one organisation member shares meaning and understanding with another.
A. True
B. False

Communication is a sum of all the things one person does when he wants to create understanding in the minds of another. It involves a systematic and continuous process of telling, listening and understanding.
A. True
B. False

Summarizing is one of the elements of communication.
A. True
B. False

These are the factors that affect the flow of communication.
A. Sender
B. Message
C. Encoding
D. Barrier

The environment where communication takes place.
A. Context
B. Feedback
C. Receiver
D. Channel

These are the reactions, responses, or information provided by the receiver.
A. Message
B. Encoding
C. Feedback
D. Barrier

This is the recipient of the message, or someone who decodes the message.
A. Receiver
B. Barrier
C. Feedback
D. Decoding