Communication is process of sharing and conveying messages or information from one person to another within across channels, contexts, media, and cultures.
A. True
B. False
Communication can be expressed through words (verbal), actions (non-verbal), or both at the same time.
A. True
B. False
Communication is effective when sender and receiver develop mutual understanding of the subject.
A. True
B. False
Communication is goal-oriented. Unless the receiver and sender know the purpose they intend to achieve through communication, it has little practical utility.
A. True
B. False
Communication flows in all the direction in every organization. It may flow horizontally between persons occupying similar grade in different departments.
A. True
B. False
The primary purpose of communication is to influence human behaviour. It is a means of creating interpersonal relations.
A. True
B. False
Communication is an intercourse by words, letters, symbols or messages; and is a way that one organisation member shares meaning and understanding with another.
A. True
B. False
Communication is a sum of all the things one person does when he wants to create understanding in the minds of another. It involves a systematic and continuous process of telling, listening and understanding.
A. True
B. False
These are the factors that affect the flow of communication.
A. Sender
B. Message
C. Encoding
D. Barrier
The environment where communication takes place.
A. Context
B. Feedback
C. Receiver
D. Channel
These are the reactions, responses, or information provided by the receiver.
A. Message
B. Encoding
C. Feedback
D. Barrier
This is the recipient of the message, or someone who decodes the message.
A. Receiver
B. Barrier
C. Feedback
D. Decoding
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