Globe Contract Termination: Cancellation Process & Fees

Rowena Andrada
| | 4 min read
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Isabel
Isabel
Feb 1, 2021 6:37 AM

Hi Anna, I tried using the virtual help pod but I think the one that I’ve talked to is also from a store rep. Did I miss anything from the link that youve shared? Because the first thing that the site asks is the store that I want to contact.

Anna Alvarez
Feb 16, 2021 2:04 PM
Reply to  Isabel

Hi Isabel! Sorry po late reply. Bale ang process is mamili kapa din ng Store, tapos may separate na pila yung Virtual Help pod. Usually mas maikisi. Yung representative is hindi taga store, ibang CS siya and mas marami access yung accounts nila.

Andy
Andy
Feb 21, 2021 11:25 AM

Agree ako dito. Sobrang hirap kausap pag cancel

Joy
Joy
Feb 21, 2021 11:25 AM

sisingilin ka nila hanggat pwede kang singilin. kakabanas din

JeffG
JeffG
Mar 31, 2021 4:46 PM

Would you know if I can just send a letter to the email address you provided and skip the virtual help pod part?

Rowe
Rowe
Mar 31, 2021 7:44 PM
Reply to  JeffG

I think better to do both. Naka depende sa volume ng email requests kung gaano kabilis sila tatawag sayo.

Elle
Elle
Apr 3, 2021 7:14 AM

Bakit ayaw nila payag sa refund e kasalanan nila yan dapat ireverse nila

kkkkath
kkkkath
Apr 16, 2021 1:32 PM

Ang tagal nila sumagot!!!! Yung messenger puro parehas lang

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